Privacy Policy

Transcendence Mental Health LLC (“we,” “our,” “us”) operates samuelbleemd.com (the “Website”). This Privacy Policy explains how we collect, use, share, and protect your information when you visit the Website, purchase our products or services, or otherwise interact with us.

1. Information We Collect

a. Information You Provide

We collect information you give us directly, including:

• Name
• Email address
• Phone number
• Mailing address
• Payment information (processed through PCI-compliant third-party processors; we do not store full card numbers)
• Account credentials (username, password)
• Content you submit to forms, surveys, applications, or community platforms
• Communications you send us (email, support tickets, chat messages)
• Health-related information you voluntarily provide in inquiries (see Section 9, Medical Information)

b. Information Collected Automatically

When you visit the Website, we automatically collect:

• IP address and approximate geographic location
• Device type, browser type, operating system
• Pages viewed, time spent, click paths, referral source
• Cookie identifiers and similar tracking data

c. Information from Third Parties

We may receive information about you from:

• Payment processors (such as Stripe, PayPal, Sunbit, Klarna, Affirm, and Whop)
• Course and community platforms (such as LearnWorlds and Skool)
• CRM and marketing platforms (such as GoHighLevel)
• Advertising networks (such as Meta and Google)
• Analytics providers (such as Google Analytics)

2. Cookies and Tracking Technologies

We use cookies, pixels, web beacons, and similar technologies to:

• Operate and secure the Website
• Remember your preferences
• Understand how visitors use the Website
• Deliver and measure advertising

You can manage cookies through your browser settings. Disabling cookies may limit Website functionality. Where required by law, we display a cookie banner allowing you to consent to non-essential cookies.

3. How We Use Your Information

We use your information to:

• Provide products and services you purchase (including course access, community membership, coaching, and consultations)
• Process payments and prevent fraud
• Communicate with you about your purchases, account, and our services
• Send marketing emails and SMS messages with your consent
• Personalize your experience on the Website
• Analyze Website usage and improve our offerings
• Comply with legal obligations and enforce our Terms

4. How We Share Your Information

We do not sell your personal information for money. We share information only as follows:

• Service providers who help us operate (payment processors, hosting, email delivery, analytics, CRM, course and community platforms). They are contractually required to protect your information.
• Advertising partners for targeted advertising. Some of this sharing may qualify as “sharing” or “selling” under certain US state privacy laws (see Section 7). You may opt out as described below.
• Legal requirements: when required by law, court order, or to protect our rights, property, or safety.
• Business transfers: if we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the successor entity (subject to this Privacy Policy).

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We retain information after account closure to comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods:

• Account information: duration of account plus 3 years
• Transaction records: 7 years (US tax and financial recordkeeping requirements)
• Marketing data: until you opt out, then minimal record of opt-out

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. If we discover a data breach affecting your information, we will notify you as required by applicable law.

7. Your Privacy Rights

a. U.S. State Privacy Rights

If you are a resident of California, Colorado, Connecticut, Utah, Virginia, Texas, or any other state with a comprehensive privacy law, you have the right to:

• Know what personal information we collect about you
• Access a copy of your personal information
• Correct inaccurate personal information
• Delete personal information we hold about you
• Opt out of targeted advertising, “sale,” or “sharing” of personal information
• Limit the use of sensitive personal information

To exercise these rights, email care@samuelbleemd.com with “Privacy Request” in the subject line. We will verify your identity before responding.

Do Not Sell or Share My Personal Information: California residents may opt out of “sale” or “sharing” by emailing care@samuelbleemd.com with subject “Do Not Sell or Share.” Our website honors the Global Privacy Control (GPC) signal where technically feasible.

b. GDPR Rights (EU/EEA/UK Residents)

If you are in the European Union, European Economic Area, or United Kingdom, you have the rights granted by the GDPR including access, rectification, erasure, restriction, portability, objection, and to withdraw consent. We use Standard Contractual Clauses for cross-border transfers. To exercise your rights, contact care@samuelbleemd.com.

c. How to Submit a Request

Email care@samuelbleemd.com. We will respond within the timeframes required by applicable law (typically 45 days for US state rights, 30 days for GDPR). You may appeal a denial by replying to our response.

8. Children’s Privacy

The Website is not directed to children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, contact care@samuelbleemd.com and we will delete it.

9. Medical Information and HIPAA

Samuel B. Lee, M.D. is a licensed psychiatrist. However, this Website and its content are for educational and informational purposes only and do not constitute the practice of medicine, psychiatry, therapy, or any other healthcare service. No physician-patient relationship is created by your visit to the Website or your purchase of products or services from us. Information you submit through Website forms, marketing inquiries, or community platforms is NOT protected health information under HIPAA. If you require medical care, contact a licensed physician in your jurisdiction. If you are in crisis, call 988 (Suicide and Crisis Lifeline) or 911.

10. International Data Transfers

We are located in the United States. By using the Website, you consent to the transfer of your information to the United States.

11. Third-Party Links

The Website may contain links to other websites (including LearnWorlds, Skool, Whop, and limitlesslivingmd.com). We are not responsible for the privacy practices of those sites. Review their privacy policies before submitting information.

12. Automated Decision-Making

We do not use automated decision-making that produces legal or similarly significant effects on you. We use automation for marketing personalization and ad targeting, which you can opt out of as described in Section 7.

13. Changes to This Privacy Policy

We may update this Privacy Policy. The “Last Updated” date at the top reflects the most recent revision. Material changes will be communicated by posting a notice on the Website or by email. Continued use of the Website constitutes acceptance of the revised policy.

14. Contact Us

Transcendence Mental Health LLC
Attn: Privacy
Email: care@samuelbleemd.com
Website: https://samuelbleemd.com